Refund Policy

This Refund Policy applies to purchases made through Meyvo. Where a product is bought through Meyvo checkout, the terms below describe when you can return it and how refunds are issued. If direct checkout is not available for a product, purchase and refund terms apply once that checkout functionality becomes available for it.

Unworn items in their original condition and packaging can be returned within 7 days of delivery for a refund. Items that are damaged through use, altered, or missing their original packaging may not be eligible.

To start a return or refund, contact us with your order reference and the reason for the return. Our support team will confirm eligibility and provide the next steps. Please wait for confirmation before sending anything back.

Once your return is approved, we issue the refund to your original payment method through our payment processor. You will receive an email confirmation when the refund is processed; the time for funds to appear depends on your bank or card provider.

If we are unable to fulfil an order — for example, because a product becomes unavailable — we will not charge you, or we will refund you in full. If you need to cancel an order, contact us as soon as possible and we will help where the order has not yet shipped.

Questions about a refund or return? Please contact us through the Meyvo contact form.