Frequently asked questions
Everything you need to know about ordering from Meyvo. Still have a question? Contact us.
How does Meyvo work?
Meyvo is an online store offering carefully curated products. We organise everyday wearable pieces into curated collections so you can browse, search, and discover jewellery, then check out securely as a guest — no account required.
How do orders work?
Add pieces to your cart and check out as a guest. After payment you receive an order confirmation by email, and your order moves into fulfilment. You can reference your order confirmation for status and tracking.
What payment methods do you accept?
Payments are processed securely by Stripe, which accepts major debit and credit cards. Meyvo never sees or stores your card details.
How much is shipping and how long does it take?
Each product page shows a delivery estimate for that item, and shipping costs are calculated at checkout before you pay. Tracking is provided once your order ships.
What is your returns policy?
Unworn items in their original packaging can be returned within 7 days of delivery for a full refund to your original payment method. Please contact us through the Meyvo contact form to start a return.
How do I contact customer support?
Visit the Contact page and send us a message with your order reference if you have one. Our support team will help with orders, returns, and product questions.